This policy is not on the ballot and stays as written. It is shown here so you can see how the Board handles complaints. If the covenant amendments pass, the Board's Breach and Remedy procedure would also take effect. Fines, listed in step 4 as "if authorized and adopted", would become available. The procedure would also suspend a homeowner's voting rights automatically while they are in breach, let the Association hire a third party to fix a breach and bill the owner for the cost plus a 20% administrative fee, charge 18% annual interest on unpaid balances, and allow collections or a lien on delinquent accounts. The Fines page explains the procedure.
General principles
The Board does not go looking for violations. It responds when a neighbor raises an issue in writing.
The first step is always to reach out to the homeowner, talk, and try to solve the issue without escalation.
Not every violation is treated the same. The Board focuses on issues that draw multiple complaints, are highly visible or affect curb appeal, or pose safety or property-value concerns.
Step-by-step process
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1
Complaint comes in
Must be in writing; email is fine. Signed complaints are preferred, but anonymous ones are reviewed if they are specific and credible.
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2
Board review and informal outreach
A Board member talks with the homeowner, explains the issue, and tries to work out a resolution informally.
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3
Formal notice, if needed
If nothing changes, the Board sends a letter describing the violation, asking for it to be fixed within 10 to 30 days, and explaining what could happen next.
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4
Next steps, if still unresolved
The Board may take formal action: suspension of voting rights under the bylaws; fines, if authorized and adopted; or legal action such as a lawsuit or lien, only in serious cases and only if the Board finds it necessary and cost-justified.
Fines become available if the covenant amendments pass. See the Breach and Remedy procedure. How fines would work →
Legal enforcement costs the HOA money, which typically comes from special assessments paid by every homeowner. The Board avoids it unless all other options have failed.
Legal and risk considerations
The Board has authority to enforce the covenants under both the bylaws and the covenants. Legal action is always the last resort. The Board will not authorize legal enforcement unless there is a clear violation with a meaningful community impact, informal efforts have failed, and the cost is justified and approved.
Consistency
The Board will do its best to handle similar issues consistently. Not all violations are equal: a trash can at the side of the house is not the same as piles of building materials in a driveway, and the Board will explain those distinctions when needed.
Homeowner enforcement
If the Board decides not to pursue enforcement, individual homeowners still have legal standing to enforce the covenants directly. That right is built into the governing documents (Covenant 27).
Revisions
This policy is a starting point. The Board will review and revise it as needed, especially in response to feedback or unusual cases.
Established April 2025